If you are even slightly unwell with any cold/flu/covid symptoms, please reschedule your appointment. If you present at the salon unwell, you will be asked to leave. 

We require a $30.00 NON-REFUNDABLE deposit on all bookings. If booking online, you will be redirected to our payment gateway for your deposit. If booking in person, our staff can take payment from you. Balance is paid at the end of your appointment

We require 24 hours notice for any changes/cancellations. Provided more than 24 hours notice is given, your deposit is fully transferrable. 

If you change or cancel your booking with less than 24 hours notice, you will be charged the full cost of your appointment.

Please on time to your appointment. If you are late to your appointment, we cannot extend your appointment time and may not have time to complete your service. If you are more than 15 minutes late, your appointment will be cancelled and deemed as a “no-show”. In this event you will be charged the full cost of your appointment.

Due to the size of our little salon, hazardous chemicals and insurance purposes, it is not appropriate for children or friends to accompany you to your appointment. 

No-shows are a no-go. Clients who no-show will be charged the full amount of their booking. If a client ‘No-shows” on two or more occasions, they will be unable to rebook with our salon.